To All Unit Admin Users

 

 

 

As you may be aware www.unitadmin.co.uk <http://www.unitadmin.co.uk/>  is not available, as of midday yesterday. This is an issue with the Web server hosting the site.

 

 

 

Steps were taken yesterday to request the Web server company to resolve this, and their 24 hours SLA should mean a response this afternoon.

 

 

 

Simultaneously work is being done to copy a snapshot of the system, as of Tuesday 22/6/2010 05:00, to an alternate test server, to enable at least retrieval of information from the system. Some functionality may not initially be available, e.g. emailing out, however we will attempt to minimise this.

 

The backup server is now available at:-

 

test.unitadmin.co.uk

 

Please note that this backup system will not send any automated emails, any communication to your suppliers needs to be performed outside of the system.

 

You may also notice that ?strange? messages may appear at the bottom of web pages, these are inplace of the ?email? that the system would have sent. Please simply ignore this information.

 

Once the system is restored to working condition by the options above, another bulletin will be sent out like this. After that, other technical options are planned to be investigated to prevent this recurring.  Note: This is the first significant outage of the system in 4 years.

 

 

 

regards

 

Ian Harlow....................................DS Harlow Combined

Paul Knighton...............................IT/Web & Training

St John Ambulance, County of Essex HQ

 

T:  01245 291308

F:  01245 496240

E:  it@essex.sja.org.uk <mailto:it@essex.sja.org.ukW>

W: www.sja.org.uk/essex